CRM & EMR

What is Microsoft Dynamics?

Microsoft Dynamics is a line of integrated, adaptable business management solutions that enables you and your people to make business decisions with greater confidence. Microsoft Dynamics works like and with familiar Microsoft software, automating and streamlining financial, customer relationship and supply chain processes in a way that helps you drive business success.

-Microsoft

What is Microsoft Dynamics CRM?

Microsoft Dynamics CRM is a multi-lingual Customer Relationship Management software package developed by Microsoft. Out of the box, the product focuses mainly on Sales, Marketing, and Service (help desk) sectors, but Microsoft has been marketing Dynamics CRM as an XRM platform and has been encouraging partners to use its proprietary (.NETbased) framework to customize it to meet many different demands.

The Microsoft Dynamics family of business applications includes other related products such as Microsoft Dynamics ARF (ERP application), Microsoft Dynamics EP (ERP application) Microsoft Dynamics AP(ERP application), and Microsoft Dynamics SL (ERP Application) and also Microsoft Dynamics Retail Management System; also known as Dynamics RMS.

Dynamics CRM is a server-client application, which, like Microsoft SharePoint, is primarily an IIS-based web application which also supports extensive web services interfaces. Clients access Dynamics CRM either by using Microsoft Internet Explorer 6 or later web browser or by a thick client plug-in to Microsoft Outlook. While other browsers can be used to access Dynamics, results can be mixed and are not supported by Microsoft.

The current version of Microsoft Dynamics CRM is 2011.

Microsoft Dynamics CRM’s Key Ingredients:
- Comfortable, intuitive look and feel your people are already familiar with
- Streamlines the way your people communicate with customers and collaborate with each other.
- Flexible platform allows you to define the relationships between the people, money, services and “things” important to your organization; and manage the information and interactions between these relationships

What Can Microsoft Dynamics CRM Do For Me?

Electronic Medical Records Keeping

As you may be well aware, the pressure is on for medical facilities to institute electronic record keeping. The Microsoft Dynamics CRM is the perfect solution to help you modernize your medical practice by introducing you to a system of electronic-record keeping which is efficient, expedient and will help keep your overhead costs to a minimum. The Microsoft Dynamics CRM will keep track of patient charts and records and will enable you and your staff to easily search and retrieve such records promptly.

The Microsoft Dynamics CRM is designed to not only assist in managing patient care, but also provide efficient data management. The program encourages a more efficient use of healthcare resources, essential to patients with chronic medical conditions.

CRM prepares and integrates a marketing plan that steadily increases the number of clients, especially for doctor's offices and also includes a referral system which will be cost-effective while maintaining a sustainable and ever-increasing profit. The great detail in organization of patient information has been proven to minimize errors. You will be guaranteed to provide improved patient care and ultimately more effective case management.

See what Microsoft is Saying

Interview with Microsoft U.S Director Christopher Sullivan on the many benefits of Microsoft CRM.

Please contact us with your inquiries and we will be happy to meet with you and help with your technology requirements and solutions. 212 726 2463

Official Microsoft Dynamics Website

Official CRM Solutions

Microsoft Store

Overview of Microsoft Dynamics for Healthcare Providers

http://www.microsoft.com/en-us/dynamics/industries/healthcare.aspx